CONTACT

We’re ready to help you plan a ride, set up a shuttle program, or discuss private and outpatient transport options. Reach out via phone for immediate support and booking. Our team focuses on clear communication, punctuality, and customer service to ensure every ride meets your expectations.

Contact Information

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(800) 494-4548

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jctransportsolutionsllc@gmail.com

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24/7

Business Hours

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How to Reach Us

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For immediate ride bookings and on-demand service, call (800) 494-4548.

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For facility, business, or outpatient program inquiries, call (800) 494-4548 and ask for operations or business development.

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For private transportation and event quotes, call (800) 494-4548 and ask for reservations.

What You’ll Need When You Call

To make the booking process quick and efficient, please have the following ready:

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Pickup address and destination

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Desired pickup time and appointment time (if applicable)

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Number of passengers and luggage needs

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Any accessibility or mobility device requirements

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Contact phone number for confirmations and notifications

Service Areas

JC Transport Solutions LLC serves South Bend, IN, and surrounding communities within St. Joseph County and adjacent areas. For larger corporate or event requirements beyond our standard service area, contact us to discuss available options and potential travel arrangements.

Common Contact Scenarios

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Book a one-time or recurring ride

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Request a service proposal for employee shuttles or facility programs

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Arrange outpatient or non-emergency medical transport

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Reserve private transportation for events or airport transfers

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Inquire about accessibility options and vehicle capabilities

Response Time and Booking Policies

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Phone bookings:  Immediate assistance during business hours by calling (800) 494-4548.

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Advance bookings: We recommend scheduling at least 24–48 hours in advance for guaranteed vehicle/driver availability, especially for specialized or recurring services.

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Cancellations: To avoid potential fees and ensure driver scheduling efficiency, we ask for at least 24-hour notice for cancellations when possible. For same-day cancellations, specific policies may apply depending on contract terms.

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Emergency and same-day requests:  We will attempt to accommodate urgent same-day requests based on availability. Call (800) 494-4548 for assistance.

Feedback, Complaints, and Service Improvement

We value feedback. To share a compliment or report an issue:

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Call (800) 494-4548 and ask for customer service or operations.

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Provide your trip details, date/time, driver name (if available), and a description of the concern.

We use feedback to improve driver training, route design, and customer experience.

Partnering with JC Transport Solutions LLC

For facility managers, HR teams, or healthcare administrators interested in long-term partnerships:

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Call (800) 494-4548 to arrange a consultation.

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We will conduct a needs assessment, propose routes and schedules, and provide cost estimates and contract options.

Frequently Asked Questions (FAQs)

  • How far in advance should I book for airport transfers?

    For airport transfers, we recommend booking at least 24 hours in advance. For peak travel days or special events, earlier bookings ensure availability.

  • Do you operate during holidays?

    Basic services may be available during holidays. For guaranteed coverage, please schedule in advance. Holiday schedules and operating hours may vary.

  • Can I request vehicle type for private transportation?

    Yes. When booking, specify your vehicle preferences and we will confirm availability.

  • Are your services wheelchair accessible?

    Yes. Wheelchair-accessible vehicles are available by advance request. Inform us of any mobility needs when you call.

Contact and Next Steps

To book a ride, arrange private or outpatient transportation, or discuss shuttle and partnership opportunities with JC Transport Solutions LLC, call (800) 494-4548. Our team will assist with scheduling, service options, accessibility needs, and any special requirements to ensure reliable, punctual, and well-coordinated transportation that meets your expectations.